A: We are a direct manufacturer with 6 years of industry experience, located in Wenzhou, Zhejiang. We have independent R&D teams, production workshops and complete quality inspection systems. Video tours and on-site factory visits are always welcome.

A: Our production base covers 4,000 square meters and is equipped with around 120 production machines. The monthly output can reach up to 3.5 million pairs, ensuring timely delivery for bulk orders.

A: Our main product range includes round shoelaces, flat polyester woven shoelaces and flat cotton shoelaces. We also supply threaded, crocheted, luminous and reflective shoelace styles.

A: We offer thousands of color options with various color charts available. Custom color matching is supported. You may send us physical samples for accurate color customization.

A: Yes. Custom logo silk printing is available. Please provide your design files in PDF format together with brand authorization documents.

A: For regular products, the MOQ is 5,000 to 10,000 pairs. Custom and special shoelaces also require 5,000–10,000 pairs. For new customers, small trial orders starting from 4,000 pairs are acceptable to support your local market testing.

A: In-stock samples will be dispatched within 7 days; custom samples take 7 to 15 days. All sample fees will be fully refundable once your bulk order meets the required quantity.

A: Alibaba Trade Assurance is accepted for all orders. T/T is available for large payments, while PayPal supports small orders and sample fees. Our standard payment term is 30% deposit in advance and 70% balance payment before shipment.

A: After deposit confirmation and sample approval, standard orders take 20 to 45 days, depending on order quantity and production schedule.

A: We implement a strict four-step quality control process:
Incoming raw material inspection
In-process random sampling inspection
Full inspection before packaging
Final random inspection before shipment